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- Shiv Blessings will happily accept returns or exchange of the product(s) purchased from our website within 3 days of the receiving your order. We do not offer any option either for return or for exchange after 3 days of order delivery. The product(s) can be exchanged for the same product(s) or for any other product(s).
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- Shiv Blessings will arrange for a pick-up of the product(s), once the return or exchange is approved.
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- Upon receipt of your return request from you, we will assess the complaint of the product being faulty/defective. Upon successful validation of the complaint and found genuine. We will process your request for replacement with regard to the damaged/defect product. The replacements will be accepted for only eligible items.
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- Once the return is approved, your refund will be processed, and the amount will automatically be refunded to your original payment method.
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- Shiv Blessings will refund the value of the goods return/cancelled. Please note shipping charges will NOT refunded.
Customer service – For all customer service enquiries, please email us at [email protected]