No order shall be cancelled by the customer after the dispatch of product.
We hereby acknowledge that sometimes ‘Shiv Blessings’ has to cancel your orders for various reasons such as the product could be out-of-stock, of unacceptable quality, etc. Once an order has been cancelled, the refund amount will be credited back to your account.
We will communicate the same with you before any action.
Returns and Refund Policy
- Shiv Blessings will happily accept returns or exchange of the product(s) purchased from our website within 3 days of the receiving your order. We do not offer any option either for return or for exchange after 3 days of order delivery. The product(s) can be exchanged for the same product(s) or for any other product(s).
- Shiv Blessings will arrange for a pick-up of the product(s), once the return or exchange is approved.
- Upon receipt of your return request from you, we will assess the complaint of the product being faulty/defective. Upon successful validation of the complaint and found genuine. We will process your request for replacement with regard to the damaged/defect product. The replacements will be accepted for only eligible items.
- Once the return is approved, your refund will be processed, and the amount will automatically be refunded to your original payment method.
- Shiv Blessings will refund the value of the goods return/cancelled. Please note shipping charges will NOT refunded.
Customer service – For all customer service enquiries, please email us at [email protected]